All sales are final after 30 Days. No Return after 30 Days.
To complete your return, we require a receipt or proof of purchase.
Customers are the NUMBER ONE priority of our service, and we make every effort to ensure your shopping experience is a great one.
We strive to provide the best golf carts in Canada however from time to time your caddy may need repair, in warranty or after. All golf carts must be returned in their original packaging. If an ORIGINAL BOX is not available for the return, we are happy to ship a box for the return at the customer’s expense. All returns must receive pre-approval from Mobilecaddy prior to being returned. All returns are at the customers expense.
Mobilecaddy wants to make sure all customers are happy with their purchase. For that reason, you may return any of our items for a refund less Up to 30% restocking fee. This charge covers the fee charged by the logistics company for checking and restocking of the returned product.
Also included in this charge is the original shipping cost by Canada Post, and credit card processing charges charged by the credit card processing company on both the original debit charge and the subsequent credit payment. The items must be returned within 30 days of purchase and the items must be in new condition with all factory packaging and literature in its original condition. If the items show obvious sign of use it will not be accepted and no refund will be issued. The items must be post-marked no later than 30 days from order date. No exceptions.
You MUST contact us via email prior to returning any product. For order cancellations prior to shipment, we will need to assess a handling & credit card processing fee of 3% which will be deducted from the refund.
Items must be returned to the address shown on the RMA instructions that you will receive by email. No Refunds will be processed for items returned without an RMA number. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.